I am trying to get windows 7 64-bit to recognize the driver for gpib-usb-hs. I installed software NI48821550f0.exe obtained today from the NI website but windows will not recognize the device driver as being installed.The device shows a green light under active but I have not plugged into into any measurement equipment. Here is a picture of of computer with device manager, the windows software installer and ni-max and product registration open I am at loss what could be going on. Thanks for any help, Amish. AXR, Could you describe what software you have installed? For this you should just need the 488.2 driver to see your device, but VISA is a good driver to have for convenience. I'll link you to our VISA download: NI VISA: This error is most commonly seen when a driver is installed but the computer is not restarted, so please make sure you have restarted your computer between the time you installed the 488.2 driver and when you plugged in your hardware.
If you have restarted and are still seeing this error, it may be best to uninstall and reinstall the 488.2 driver.
There are a few additional troubleshooting steps we can try. Do you have any other manufacturer GPIB interfaces on this same computer? Sometimes the drivers can interfere with each other depending on installation order.
If you are only using NI hardware, proceed to the next step. What does the GPIB-USB-HS look like in your Windows Device Manager? It should show up as a National Instruments GPIB Interface. See this article for manually associating the driver. If this does not work, proceed to the next step.
NI MAX stores a database of all of your devices and interfaces, and sometimes this can get corrupted. You can reset the MAX database using the steps in the following article. This WILL DELETE any DAQmx Tasks or simulated devices. If this is an issue for you, you can export your current configuration using the steps in this article. The installed drivers should correctly add all of your physical interfaces again after resetting the database. Best, Chris D. Applications Engineer National Instruments.
Hi Chris, I also have the same issue and tried your suggestion, but this didn't work. The HS device just isn't showing in the device manager, yet NIExplorer knows it is there. I actually feel like Windows10 doesn't allow the device to work.
Perhaps this is a red herring, but, when I restart the pc, the controller goes into ready state, when w10 starts the device goes into active, then goes off. If I unplug and replug, the device never gets into ready. I had the problem about a month ago, so updated to 17, but w10 forced another update on me and now I think it stopped working since then. Actually, I also noticed my pc cannot find USB instruments like TEK2024 USB devices. Regards, Ryan. I have two HS devices, neither are working on this pc.
But both are seen, just no drivers supported. Both devices work on my office pc, both don't work on this pc (any port). This has the latest wX. It worked on here until the last update! I don't have any other USB devices on here when I'm trying to use the GPIBs. To be honest it wouldn't surprise me if dell has done somethings in their control layers.
So it is either going to be a dell update that resolves it or there is a genuine problem in the NI layer. I don't know enough about either so will work around the problem with serial for now. Plug and play used to be fun! When it's plug and not play, it's rather infuriating.
Hi Clint, I just got your reply. I have the issue resolved. So, you may be right that the issue isn't related to an update, it just so happens i had done an update, and then when i need to use it, i couldn't, the same day of the update. My procedure to resolve this was to, uninstall the NI software, and re-install.however I had to do this twice, the first never resolved the issue. The second time I went through my registry and removed all references to National Instruments, IVI, visa etc. After this, it worked.
Half a day beats an OS wipe, that would have been days of reinstalling so i wasn't doing that. Thanks for your input. Regards, Ryan.
SolutionThe differences between the GPIB-USB-HS and the GPIB-USB-HS+ are listed in the table below: GPIB-USB-HS GPIB-USB-HS+ Onboard GPIB Analyzer No Yes 3-Wire Performance Up to 1800 KB/s Up to 1830 KB/s HS488 Performance Up to 7820 KB/s Up to 7920 KB/s USB Signaling High Speed USB 2.0 up to 480 Mb/s High Speed USB 2.0 up to 480 Mb/s Power Requirements Bus Powered, maximum 500 mA Bus Powered, maximum 200 mA Dimensions (in) 3.4 x 2.6 x 1.0 3.2 x 2.4 x 0.8 Dimensions (cm) 8.5 x 6.6 x 2.5 8.0 x 6.1 x 2.0. Additional InformationThe GPIB-USB-HS is considered mature. NI recommends customers migrate to the GPIB-USB-HS+ to take advantage of newer technologies, lower prices, and longer-term availability. The GPIB-USB-HS+ also includes analyzer functionality which is useful for debugging.
The GPIB-USB-HS+ is considered a drop-in replacement for the GPIB-USB-HS, provided that a supported version of the NI-488.2 driver is installed. Support for the GPIB-USB-HS+ requires NI-488.2 14.0 or later on most operating systems. Please see the ReadMe file for your driver version to verify whether the driver version and operating system support the use of the GPIB-USB-HS+.
There are a few additional troubleshooting steps we can try. Do you have any other manufacturer GPIB interfaces on this same computer? Sometimes the drivers can interfere with each other depending on installation order. If you are only using NI hardware, proceed to the next step.
Ni Gpib Usb Hs Driver
What does the GPIB-USB-HS look like in your Windows Device Manager? It should show up as a National Instruments GPIB Interface. See this article for manually associating the driver. If this does not work, proceed to the next step. NI MAX stores a database of all of your devices and interfaces, and sometimes this can get corrupted.
You can reset the MAX database using the steps in the following article. This WILL DELETE any DAQmx Tasks or simulated devices. If this is an issue for you, you can export your current configuration using the steps in this article.
The installed drivers should correctly add all of your physical interfaces again after resetting the database. Best, Chris D.
Applications Engineer National Instruments. Hi Chris, I also have the same issue and tried your suggestion, but this didn't work. The HS device just isn't showing in the device manager, yet NIExplorer knows it is there. I actually feel like Windows10 doesn't allow the device to work. Perhaps this is a red herring, but, when I restart the pc, the controller goes into ready state, when w10 starts the device goes into active, then goes off. If I unplug and replug, the device never gets into ready. I had the problem about a month ago, so updated to 17, but w10 forced another update on me and now I think it stopped working since then.
Actually, I also noticed my pc cannot find USB instruments like TEK2024 USB devices. Regards, Ryan. I have two HS devices, neither are working on this pc.
But both are seen, just no drivers supported. Both devices work on my office pc, both don't work on this pc (any port). This has the latest wX. Shrek super slam gba. It worked on here until the last update! I don't have any other USB devices on here when I'm trying to use the GPIBs. To be honest it wouldn't surprise me if dell has done somethings in their control layers. So it is either going to be a dell update that resolves it or there is a genuine problem in the NI layer.
I don't know enough about either so will work around the problem with serial for now. Plug and play used to be fun! When it's plug and not play, it's rather infuriating. Hi Clint, I just got your reply. I have the issue resolved. So, you may be right that the issue isn't related to an update, it just so happens i had done an update, and then when i need to use it, i couldn't, the same day of the update. My procedure to resolve this was to, uninstall the NI software, and re-install.however I had to do this twice, the first never resolved the issue.
The second time I went through my registry and removed all references to National Instruments, IVI, visa etc. After this, it worked. Half a day beats an OS wipe, that would have been days of reinstalling so i wasn't doing that. Thanks for your input. Regards, Ryan.